In using our website we are committed to ensuring that your privacy is protected.
This document explains the areas of our website that may affect your privacy and involve your personal details, how we process, collect, manage and store those details and your rights under the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) and the PECR (Privacy and Electronic Communications Regulations).
We reserve the right to vary this policy from time to time by updating this page.
So what data do we collect about you on our website?
We may collect the following data:
What do we do with that data?
We require this data to be able to understand what help you need from us and to provide you with the best possible service, and in particular for the following reasons:
Cookies are small files which get saved to your computer’s hard drive that track, save and store information about how you use our website. This allows our website, through its server, to provide you with a tailored experience within our website.
You can block cookies from our website by changing your computer settings.
Retention of your data & security
We will not hold your personal data for any longer than is reasonable.
We have taken reasonable steps to protect your information against unauthorised access and against unlawful processing, accidental loss, damage and destruction but any personal data submitted by you is at your own risk.
We will not transfer your personal details to any third party for the purpose of direct marketing without your permission. In the event you wish David Greenhalgh to provide you with legal advice he will do so through Excello Law and in those circumstances we will share your data with that firm. We use certain third party service providers who may have access to any data you give on our website so that they can provide services to us.
When this occurs, we have a data protection compliant contract in place with these third parties. If you provided your details through our website then Code Global which manages our online strategy will have access to your details.
Measuring the use of our website
We use Google Analytics to collect information about how you and other visitors use our website.
We capture this information to help us make improvements to the user experience.
Google Analytics collects information relating to:
In using Google Analytics we do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.
We do not allow Google to use or share the analytics data collected for us.
See below for what use is made of your data by Google Analytics and how long it is retained:-
We have an official profile on limited social media platforms. You should verify the authenticity of such profiles before engaging with, or sharing information with such profiles.
Our website may include social sharing buttons, which allow the sharing of web content from web our pages to social media platforms. You decide if you would like to publish our material on your social media.
We will never ask for user passwords or personal details in relation to your social media profiles.
Downloads & Info
Any information or downloadable documents, files or media on our site are provided to you at your own risk.
Our website/we do not provide legal advice and should not be relied upon as such.
We accept no responsibility for any third party downloads and or downloads provided by external third-party websites and we advise you to verify the authenticity of the same by using your own third party antivirus software.
Tracking your calls
We may use telephone tracking numbers to see where you found us on the web.
We do this using cookie. You can choose to decline cookies when that option pops up if you would rather us not understand where you found our contact details.
Links from our website to third party sites
If you have any queries in relation to the above please do not hesitate to contact us through our website.